We may collect personal information from you in various ways, including when you:

• Visit our website
• Book a service or request a quote
• Subscribe to SMS or email updates
• Contact us by phone, email, or through our website

The information we may collect includes:

• Name
• Phone number
• Email address
• Vehicle information
• Service history
• Any other information you voluntarily provide

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We use your personal information to:

• Schedule and manage service appointments
• Communicate with you about your services or inquiries
• Send updates, reminders, promotions, or important information via SMS or email
• Improve our website and customer experience
• Comply with legal obligations

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When you provide your phone number, you are consenting to receive SMS messages from H Pack Tire Service. These messages may include:

• Appointment confirmations and reminders
• Service updates or follow-ups
• Promotional offers and announcements

Your rights regarding SMS communications:

• Message frequency may vary depending on your interaction with our services.
• You may opt out at any time by replying STOP.
• For assistance, reply HELP.
• Message and data rates may apply, depending on your mobile carrier.
• We do not share your phone number or personal information with third parties for marketing purposes.

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We do not sell, rent, or lease your personal information to third parties. We may share your information with trusted service providers only to the extent necessary to perform business-related functions (such as appointment booking systems, payment processors, or IT support), and only under confidentiality agreements.

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We take reasonable steps to protect your information from unauthorized access, use, or disclosure. However, no internet-based service is completely secure, and we cannot guarantee the absolute security of your data.

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You have the right to:

• Access and review the personal information we have collected about you
• Request corrections to inaccurate or outdated information
• Request deletion of your personal data, subject to certain limitations
• Opt out of marketing messages at any time

To exercise any of these rights, please contact us at +1 (618) 416-3460.

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Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these sites.

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We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

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If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

H Pack Tire Service
4501 North Belt West
Belleville, IL 62226
Phone: +1 (618) 416-3460
Email: Hpacktireservice@gmail.com

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